The importance of device datasheets
Device datasheets are used by BPM to verify the device operation when producing and algo to support the device.
Sourcing datasheets can be a time consuming process as not all devices are released into the public domain, as these could be custom variants or just a new device.
Although BPM have contacts with many semihouses, these contacts are difficult to maintain as staff regulary change preventing them access to essential resources.
To help improve the turnaround times it is a very good idea that when you discuss a programming job for devices that are not supported, that you make the user aware of how important it is to provide a relevant datasheet. Chances are that they can contact their sales/tech engineer and make this request if they do not have a datasheet.
Will all sumbitted Device Support Requests, you can add these files to the request.
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How does the process work?
You complete the DSR form online, which logs details of the device manufacturer, device number, quantities and other relevant information. You receive a confirmation email and one is sent to Adaptsys Support We compile the information and liaise with ...
Where do I send samples?
All samples, required to support Device Support Requests, should be sent to the following address: Attn: Device Support / Case: *1 BPM Microsystems 15000 Northwest Fwy Houston, TX 77040 Phone: 713.688.4600 *1 Applicable RMA or WEB tracking number ...
What is a DSR?
DSR = Device Support Request This is a process in which users of BPM Microsystems programming systems, can submit details of a device which is not currently available in the BPWin software, so that we can get the device supported and have an algo ...