What is a DSR?

What is a DSR?

DSR = Device Support Request

This is a process in which users of BPM Microsystems programming systems, can submit details of a device which is not currently available in the BPWin software, so that we can get the device supported and have an algo created for it, thus allowing devices to be programmed.

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    • Why use our DSR form?

      Our DSR form requires the same information as the one available on the BPM website, however our system has several benefits. BPM Site Adaptsys Site Email Notifications on status change View the submission online View collegues submission View ALL ...
    • How does the process work?

      You complete the DSR form online, which logs details of the device manufacturer, device number, quantities and other relevant information. You receive a confirmation email and one is sent to Adaptsys Support We compile the information and liaise with ...